Terms & Conditions

Terms of Use

1. Introduction — Welcome to the Accela Public Adjusting, Inc. website (accelaclaims.com). These Terms of Use govern your access to and use of our insurance claim public adjusting services. By accessing or using our services, you agree to be bound by these terms.

2. Service Description — Accela Public Adjusting, Inc. provides insurance claim adjusting services, including but not limited to claim evaluation, investigation, and settlement recommendations.

3. User Responsibilities — Users are responsible for providing accurate and complete information concerning their insurance claims. Any misuse or fraudulent claims may result in denial of service.

4. Intellectual Property Rights — All content and services provided by Accela Public Adjusting, Inc. are the property of Accela Claims, LLC and are protected by intellectual property laws.

5. Limitation of Liability — Accela Public Adjusting, Inc. is not liable for any direct, indirect, incidental, or consequential damages resulting from the use or inability to use our services.

6. Amendments to Terms — Accela Public Adjusting, Inc. reserves the right to amend these terms at any time. Users will be notified of any significant changes.

Privacy & Data Handling Policy

1. Introduction — At Accela Public Adjusting, we prioritize the security and confidentiality of your personal information. This Privacy Policy outlines how we collect, use, store, and protect your data.

2. Information Collection — We collect information necessary for processing insurance claims. This includes personal details, claim information, and any relevant documentation.

3. Use of Information — The information you provide is used solely for processing your insurance claims. We do not use your data for marketing or any unrelated purposes.

4. Data Security and Integrity — At Accela Claims, the security and integrity of your data are of utmost importance. We have implemented robust security measures to safeguard your information:

• Data in-Transit: Your data in-transit is encrypted using secure TLS cryptographic protocols (TLS 1.2), ensuring secure transmission over the internet.
• Data at Rest: Your data at rest is encrypted using the Advanced Encryption Standard (AES) with a 256-bit key, providing a high level of security against unauthorized access.
• Redundant Backups: We maintain redundant backups of critical data to ensure business continuity in the event of a disaster. This means your information remains safe and accessible even under adverse conditions.

5. Sharing and Disclosure — Accela Public Adjusting does not share your personal information (including name, address, email address, phone number, or any other personal information) with third parties, except as required by law or as necessary to process your claim if and only if you have signed a retainer for services.

6. Data Retention — We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law, whichever is shorter.

7. Changes to Privacy Policy — We reserve the right to modify this privacy policy at any time. Changes will be effective immediately upon updating this page. If you are an existing customer of Accela Public Adjusting, you will be notified via email of any significant changes to this policy.

Cookies & Tracking

1. Introduction — Accela Public Adjusting, Inc. (“we”, “us”, or “our”) understands the importance of your privacy. This Cookies Policy explains how we use cookies on our website.

2. What Are Cookies? — Cookies are small text files stored on your device (computer, tablet, smartphone, etc.) when you visit a website. They are widely used to make websites work more efficiently and to provide information to the site owners.

3. Use of Cookies — At Accela Public Adjusting, Inc., we use cookies solely for the essential operation of our website. These cookies are necessary for the website to function and cannot be switched off in our systems. They are typically set in response to actions made by you, such as setting your privacy preferences, logging in, or filling in forms.

4. Types of Cookies We Use — We use the following types of cookies:

• Strictly Necessary Cookies: These cookies are essential for the website to perform its basic functions. They include, for example, cookies that enable you to log into secure areas of our website.