Client
Hibba E.
Brooklyn, NY
While I typically refrain from writing reviews, I feel compelled to share my experience for the benefit of others. When I received the news from my neighbor that my house was on fire, I was initially shocked. The ensuing feelings of shock and sadness were overwhelming for my children and me. As I tried to process the situation, I found myself surrounded by about ten individuals competing for my business to board up my house. The NYPD informed me that they couldn't leave until I hired someone to secure my home. NYPD wasn't pushing me to hire a Public Adjuster, but they needed me to hire someone to board up my home. I proceeded to interview each candidate, and eventually spoke with Anton Lunyk from Accela. My initial impression of him was his professionalism. As we conversed, he elaborated on his services and showcased examples of his work, and I was impressed by his transparency and organization. Although I'm not well-versed in dealing with insurance companies, he patiently explained the entire process to me without any pushiness. The owner of the company, Eddie, also came out to introduce himself and speak to me a bit. As a single mother of four, it's important for me to highlight that Anton never sought to take advantage of my situation as a single woman with kids in a desperate situation—a rarity in today's world. Following my experience with Anton, I can confidently say that he is extremely genuine, transparent, and sincere qualities that I don't praise lightly. Throughout the entire process, Anton has served as my advocate and voice with the insurance company. I haven't had to lift a finger, worry, stress, or do much at all. He has been handling everything for me behind the scenes, always reaching out to me first to explain his planned actions. He maintains constant communication, answering all questions and every phone call, ensuring that I am never left in the dark. His primary focus with his clients is on transparency, communication, efficiency, and delivering the best results. Anton collaborates with a team of incredibly precise and efficient individuals, offering you the choice to work with them or hire your own people. His meticulous attention to detail leads him to work with companies dedicated to restoring your life and normalcy. I had no prior knowledge of public adjusters until this experience. However, I strongly recommend that if you ever find yourself in a situation concerning your home, you should consider hiring one. The amount of work that occurs behind the scenes is extensive and unimaginable, saving you a significant amount of time, headache, and stress. Public adjusters are unafraid to push and fight for what you deserve. They possess a thorough understanding of the industry and can secure quality work through their established relationships. That is the type of experience I had in dealing with Anton at Accela, he excels at ensuring that you are well taken care of. I genuinely mean it when I say that if you're seeking an exceptional person and company to work with, contact him. He has been the silver lining in such a dark time. Moreover, he consistently exceeded expectations in every aspect of the process. Regarding negotiations with the insurance company, his estimates will undoubtedly leave you impressed.
Hibba, thank you so much for taking the time to write such an amazing and in-depth review our services. And also, thank you from the bottom of our hearts for trusting us to help you and your family during a time of incredible turmoil. It has truly been a pleasure working for you and your father. You took on the role of learning the process in and out, actively engaging in the handling of your claim, which we always love to have with our clients. Seeing your shift from distraught to ecstatic in regards to the condition of the home after the fire versus where its heading now with your rebuild is the reason we do what we do. As always we are here for you if you need anything in the future. — Anton Lunyk